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Award-Winning Bad Credit Specialist · FCA No. 301173

Complaints Procedure

The Mortgage Geezer · Access Financial Services Limited · FCA No. 301173

How to Make a Complaint

We take all complaints seriously and aim to resolve them as quickly as possible. If you wish to make a complaint, please contact us using any of the following methods:

In writing: The Mortgage Geezer, Unit 1 Furtho Court, Towcester Road, Old Stratford, Milton Keynes, MK19 6AN
By email: contact@themortgagegeezer.co.uk
By telephone: 01234 237321

What Happens Next?

If You Are Not Satisfied

If you are not satisfied with our response, you may be entitled to refer your complaint to the Financial Ombudsman Service (FOS) free of charge. The FOS can be contacted at:

Website: financial-ombudsman.org.uk
Phone: 0800 023 4567 (free from UK landlines)
Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

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01234 237321 contact@themortgagegeezer.co.uk FCA No. 301173 48 Five-Star Reviews
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Lender criteria, rates and deposit requirements quoted on this page are indicative and subject to change without notice. Individual circumstances vary. This page provides general information only and does not constitute regulated financial advice. The Mortgage Geezer is a trading style of Access Financial Services Ltd who are authorised and regulated by the Financial Conduct Authority. The Financial Services Register number is 301173. Registered in England No. 04427489. Registered office address Access Financial Services Ltd, Unit 1 Furtho Court, Towcester Road, Old Stratford, Milton Keynes, MK19 6AN. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP YOUR REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER LOAN SECURED AGAINST IT.