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Award-Winning Bad Credit Specialist · FCA No. 301173

Online Mortgage Platform vs Specialist Bad Credit Broker

Darryl Dhoffer
Darryl Dhoffer
CeMAP · CeRER · FCA 301173 · ⭐ 52 Reviews
"I specialise in exactly this. Free assessment — no credit search, no obligation. I respond within 2 hours."

Which suits your credit file? A fair comparison, with five checks to make before you share any details.

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52 Google Reviews Award-Winning 65+ Lenders FCA No. 301173 01234 237321 📰 As Seen In Daily Express

Online Platform or Specialist Broker for a Bad Credit Mortgage?

Quick answer — Should I use an online mortgage platform or a specialist bad credit broker? It depends on how complicated your credit file is. Online platforms can be convenient for simple cases. If you have CCJs, defaults, an IVA, bankruptcy or recent missed payments, many people prefer a named specialist adviser who picks the lender before any application and explains the options. Whichever you choose, confirm the firm and the adviser on the FCA Register.

Updated 21 October 2026

Search for a bad credit mortgage and you will find two kinds of service: online platforms that gather your details through a form and match you to lenders, and individual specialist advisers you can speak to directly. Both can arrange a mortgage. The difference is mostly in who looks at your case, how early in the process a credit search happens, and how much explanation you get along the way.

How They Differ in Practice

QuestionOnline platform (typical)Specialist adviser (The Mortgage Geezer)
Who deals with youForm first, then a team member or adviserDarryl Dhoffer personally, no call centre
SpeedOften fast for simple casesReplies within 2 hours; assessment before any application
Credit searchVaries; ask before you submitFree assessment with no credit search
Complex files (CCJs, IVA, bankruptcy)Depends on the firm and its lender panelCase-by-case advice across 65+ lenders
FeesVaries; ask what and whenFree assessment; fee only once a mortgage is agreed and offered
RegulationCheck the FCA Register for the firmFCA No. 301173

The left column describes what to ask, not any one company. Services vary, so check the details of whichever you consider.

When an Online Service Can Make Sense

When a Specialist Adviser Usually Helps More

Five Checks Before You Hand Over Your Details

  1. Search the firm on the FCA Register; confirm it is authorised or an appointed representative.
  2. Ask whether a hard credit search is run before you get advice.
  3. Ask who the named adviser is and how to reach them.
  4. Ask what the fee is and when it is payable. Ours is on the fees page.
  5. Read independent reviews. Ours are on the reviews page. There are also 52 Google reviews.

Our guide to choosing a bad credit mortgage broker goes through these in more detail.

Darryl Dhoffer — The Mortgage Geezer

20+ years in mortgages. Featured in the Daily Express, FT Adviser, The Intermediary and Daily Mirror. When you contact me you speak to me directly, and I review every case personally. Read more about Darryl.

CeMAPCeRERFCA 301173INDEPENDENT

Frequently Asked Questions

Is an online mortgage platform better than a bad credit mortgage broker? ›
Neither is better for everyone. Online platforms can be quick and convenient for straightforward cases. If your file has a CCJ, default, IVA, bankruptcy or several missed payments, many people prefer a named specialist adviser who can talk through the detail and choose the lender before any application is made. Check that whichever you use is on the FCA Register.
Are online mortgage platforms regulated? ›
Some are FCA-authorised brokers or appointed representatives of one, and some are introducers that pass your details on. Search the firm on the FCA Register at register.fca.org.uk before sharing documents. The Mortgage Geezer is FCA No. 301173.
What should I ask before using an online mortgage service with bad credit? ›
Ask who the regulated adviser is, whether a hard credit search is run before advice, how many lenders they can access, what the fee is and when it is payable, and whether you can speak to a named person. Written answers are worth keeping.
Does a specialist broker run a credit search on me? ›
Darryl Dhoffer starts with a free assessment that does not involve a credit search. The specialist lender is chosen before any formal application, so you avoid unnecessary hard searches on your file.
How much does The Mortgage Geezer charge? ›
The assessment is free. A fee is only payable once a mortgage has been agreed and offered. The current figures are on the fees page.
Can I use both an online service and a broker? ›
You can, but multiple applications to different lenders can each leave a search on your credit file. If you have already applied somewhere and been declined, tell your adviser so they can plan around it.

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No credit search. No obligation. Darryl personally reviews every enquiry and responds within 2 hours.

01234 237321 contact@themortgagegeezer.co.uk FCA No. 301173 52 Five-Star Reviews
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Lender criteria, rates and deposit requirements quoted on this page are indicative and subject to change without notice. Individual circumstances vary. This page provides general information only and does not constitute regulated financial advice. The Mortgage Geezer is a trading style of Access Financial Services Ltd who are authorised and regulated by the Financial Conduct Authority. The Financial Services Register number is 301173. Registered in England No. 04427489. Registered office address Access Financial Services Ltd, Unit 1 Furtho Court, Towcester Road, Old Stratford, Milton Keynes, MK19 6AN. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP YOUR REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER LOAN SECURED AGAINST IT.